Research
Recent Works from Lab Members
2026
🏆 Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
Apr 2026
🏆 Evalet: Evaluating Large Language Models by Fragmenting Outputs into Functions
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
Apr 2026
Deepfake, Real Harm: A Participatory Approach for Imagining Infrastructures to Combat Deepfake Sexual Abuse
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
Apr 2026
2025
HateBuffer: Safeguarding Content Moderators' Mental Well-Being through Hate Speech Content Modification
Proceedings of the ACM on Human-Computer Interaction
Oct 2025
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
Proceedings of the ACM on Human-Computer Interaction
Oct 2025
Trust and Safety Tooling as a User Experience Challenge
Trust, Safety, and the Internet We Share: Multistakeholder Insights
Jun 2025
"It's Great Because It's Ran By Us": Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
Proceedings of the ACM on Human-Computer Interaction
May 2025
The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
Apr 2025
Less Talk, More Trust: Understanding Players' In-game Assessment of Communication Processes in League of Legends
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
Apr 2025
Leveling Up Together: Fostering Positive Growth and Safe Online Spaces for Teen Roblox Developers
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
Apr 2025
2024
Chillbot: Content Moderation in the Backchannel
Proceedings of the ACM on Human-Computer Interaction
Nov 2024
The role of English Wikipedia in mediating East Asian historical disputes: the case of Balhae
Asian Journal of Communication
Apr 2024
DataDive: Supporting Readers' Contextualization of Statistical Statements with Data Exploration
Proceedings of the 29th International Conference on Intelligent User Interfaces
Mar 2024
Context-Aware Offensive Language Detection in Human-Chatbot Conversations
2024 IEEE International Conference on Big Data and Smart Computing (BigComp)
Feb 2024
2023
Empirical Evaluation of Metaverse Accessibility for People Who Use Alternative Input/Output Methods
Studies in Health Technology and Informatics
Aug 2023
Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
Proceedings of the ACM on Human-Computer Interaction
Apr 2023
Analysis of the Accessibility of Metaverse Platforms from the Perspective of Screen Reader Users
Journal of Digital Contents Society
Mar 2023
2022
Who Moderates on Twitch and What Do They Do?
Proceedings of the ACM on Human-Computer Interaction
Dec 2022
Measuring the Prevalence of Anti-Social Behavior in Online Communities
Proceedings of the ACM on Human-Computer Interaction
Nov 2022
FitVid: Responsive and Flexible Video Content Adaptation
CHI Conference on Human Factors in Computing Systems
Apr 2022
Mobile-Friendly Content Design for MOOCs: Challenges, Requirements, and Design Opportunities
CHI Conference on Human Factors in Computing Systems
Apr 2022
Pride and Professionalization in Volunteer Moderation: Lessons for Effective Platform-User Collaboration
Journal of Online Trust and Safety
Feb 2022
2021
Moderator Chatbot for Deliberative Discussion
Proceedings of the ACM on Human-Computer Interaction
Apr 2021