Research
Recent Works from Lab Members
2026
Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
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Apr 2026
Evalet: Evaluating Large Language Models by Fragmenting Outputs into Functions
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
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Apr 2026
Deepfake, Real Harm: A Participatory Approach for Imagining Infrastructures to Combat Deepfake Sexual Abuse
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
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Apr 2026
2025
HateBuffer: Safeguarding Content Moderators' Mental Well-Being through Hate Speech Content Modification
Proceedings of the ACM on Human-Computer Interaction
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Oct 2025
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
Proceedings of the ACM on Human-Computer Interaction
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Oct 2025
Trust and Safety Tooling as a User Experience Challenge
Trust, Safety, and the Internet We Share: Multistakeholder Insights
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Jun 2025
"It's Great Because It's Ran By Us": Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
Proceedings of the ACM on Human-Computer Interaction
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May 2025
The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
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Apr 2025
Less Talk, More Trust: Understanding Players' In-game Assessment of Communication Processes in League of Legends
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
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Apr 2025
Leveling Up Together: Fostering Positive Growth and Safe Online Spaces for Teen Roblox Developers
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
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Apr 2025
2024
Chillbot: Content Moderation in the Backchannel
Proceedings of the ACM on Human-Computer Interaction
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Nov 2024
The role of English Wikipedia in mediating East Asian historical disputes: the case of Balhae
Asian Journal of Communication
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Apr 2024
DataDive: Supporting Readers' Contextualization of Statistical Statements with Data Exploration
Proceedings of the 29th International Conference on Intelligent User Interfaces
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Mar 2024
Context-Aware Offensive Language Detection in Human-Chatbot Conversations
2024 IEEE International Conference on Big Data and Smart Computing (BigComp)
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Feb 2024
2023
Empirical Evaluation of Metaverse Accessibility for People Who Use Alternative Input/Output Methods
Studies in Health Technology and Informatics
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Aug 2023
Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
Proceedings of the ACM on Human-Computer Interaction
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Apr 2023
Analysis of the Accessibility of Metaverse Platforms from the Perspective of Screen Reader Users
Journal of Digital Contents Society
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Mar 2023
2022
Who Moderates on Twitch and What Do They Do?
Proceedings of the ACM on Human-Computer Interaction
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Dec 2022
Measuring the Prevalence of Anti-Social Behavior in Online Communities
Proceedings of the ACM on Human-Computer Interaction
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Nov 2022
FitVid: Responsive and Flexible Video Content Adaptation
CHI Conference on Human Factors in Computing Systems
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Apr 2022
Mobile-Friendly Content Design for MOOCs: Challenges, Requirements, and Design Opportunities
CHI Conference on Human Factors in Computing Systems
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Apr 2022
Pride and Professionalization in Volunteer Moderation: Lessons for Effective Platform-User Collaboration
Journal of Online Trust and Safety
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Feb 2022
2021
Moderator Chatbot for Deliberative Discussion
Proceedings of the ACM on Human-Computer Interaction
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Apr 2021