CSTL Collaborative Social Technologies Lab

Research

Recent Works from Lab Members

2025

The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
Bich Ngoc (Rubi) Doan , Joseph Seering
CHI Conference on Human Factors in Computing Systems   ·   Apr 2025
Less Talk, More Trust: Understanding Players' In-game Assessment of Communication Processes in League of Legends
Less Talk, More Trust: Understanding Players' In-game Assessment of Communication Processes in League of Legends
Juhoon Lee , Seoyoung Kim , Yeon Su Park , Juho Kim , Jeong-woo Jang , Joseph Seering
CHI Conference on Human Factors in Computing Systems   ·   Apr 2025
“It’s Great Because It’s Ran By Us”: Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
“It’s Great Because It’s Ran By Us”: Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
Jina Yoon , Amy X. Zhang , Joseph Seering
Proceedings of the ACM on Human-Computer Interaction   ·   Apr 2025

2024

Chillbot: Content Moderation in the Backchannel
Chillbot: Content Moderation in the Backchannel
Joseph Seering , Manas Khadka , Nava Haghighi , Tanya Yang , Zachary Xi , Michael Bernstein
Proceedings of the ACM on Human-Computer Interaction, Volume 8, Issue CSCW2   ·   Nov 2024
The role of English Wikipedia in mediating East Asian historical disputes: the case of Balhae
The role of English Wikipedia in mediating East Asian historical disputes: the case of Balhae
Jonghyun Jee , Byungjun Kim , Bong Gwan Jun
Asian Journal of Communication   ·   Apr 2024
DataDive: Supporting Readers' Contextualization of Statistical Statements with Data Exploration
DataDive: Supporting Readers' Contextualization of Statistical Statements with Data Exploration
Hyunwoo Kim , Khanh Duy Le , Gionnieve Lim , Dae Hyun Kim , Yoo Jin Hong , Juho Kim
Proceedings of the 29th International Conference on Intelligent User Interfaces   ·   Mar 2024
Website
Context-Aware Offensive Language Detection in Human-Chatbot Conversations
Context-Aware Offensive Language Detection in Human-Chatbot Conversations
Mingi Shin , Hyojin Chin , Hyeonho Song , Yubin Choi , Junghoi Choi , Meeyoung Cha
2024 IEEE International Conference on Big Data and Smart Computing (BigComp)   ·   Feb 2024

2023

Empirical Evaluation of Metaverse Accessibility for People Who Use Alternative Input/Output Methods
Empirical Evaluation of Metaverse Accessibility for People Who Use Alternative Input/Output Methods
Jeanne Choi , Hyun W. Ka
Assistive Technology: Shaping a Sustainable and Inclusive World   ·   Aug 2023
Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
Catherine Han , Joseph Seering , Deepak Kumar , Jeffrey T. Hancock , Zakir Durumeric
Proceedings of the ACM on Human-Computer Interaction   ·   Apr 2023
Analysis of the Accessibility of Metaverse Platforms from the Perspective of Screen Reader Users
Analysis of the Accessibility of Metaverse Platforms from the Perspective of Screen Reader Users
Jeanne Choi , Ju-Sung Kim , Hyun Wook Ka
Journal of Digital Contents Society   ·   Mar 2023

2022

Who Moderates on Twitch and What Do They Do?
Who Moderates on Twitch and What Do They Do?
Joseph Seering , Sanjay R. Kairam
Proceedings of the ACM on Human-Computer Interaction   ·   Dec 2022
Measuring the Prevalence of Anti-Social Behavior in Online Communities
Measuring the Prevalence of Anti-Social Behavior in Online Communities
Joon Sung Park , Joseph Seering , Michael S. Bernstein
Proceedings of the ACM on Human-Computer Interaction   ·   Nov 2022
FitVid: Responsive and Flexible Video Content Adaptation
FitVid: Responsive and Flexible Video Content Adaptation
Jeongyeon Kim , Yubin Choi , Minsuk Kahng , Juho Kim
CHI Conference on Human Factors in Computing Systems   ·   Apr 2022
Mobile-Friendly Content Design for MOOCs: Challenges, Requirements, and Design Opportunities
Mobile-Friendly Content Design for MOOCs: Challenges, Requirements, and Design Opportunities
Jeongyeon Kim , Yubin Choi , Meng Xia , Juho Kim
CHI Conference on Human Factors in Computing Systems   ·   Apr 2022
Pride and Professionalization in Volunteer Moderation: Lessons for Effective Platform-User Collaboration
Pride and Professionalization in Volunteer Moderation: Lessons for Effective Platform-User Collaboration
Joseph Seering , Brianna Dym , Geoff Kaufman , Michael Bernstein
Journal of Online Trust and Safety   ·   Feb 2022

2021

Moderator Chatbot for Deliberative Discussion
Moderator Chatbot for Deliberative Discussion
Soomin Kim , Jinsu Eun , Joseph Seering , Joonhwan Lee
Proceedings of the ACM on Human-Computer Interaction   ·   Apr 2021