CSTL Collaborative Social Technologies Lab

Research

Recent Works from Lab Members

2026

Situating the Development of Conversational Artificial Intelligence in the Social and Structural Contexts of People with Visual Impairments
Situating the Development of Conversational Artificial Intelligence in the Social and Structural Contexts of People with Visual Impairments
Jeanne Choi , Dasom Choi , Sejun Jeong , Hwajung Hong , Joseph Seering
Proceedings of the 2026 ACM Designing Interactive Systems Conference Jun 2026
Conference DIS Accessibility Qualitative
Accuracy, Diversity, and Reflection: Purpose-driven Evaluation for Social Simulation
Accuracy, Diversity, and Reflection: Purpose-driven Evaluation for Social Simulation
Heechan Lee , Joseph Seering
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems May 2026
Workshop CHI LLM Evaluation Theory Building
SLALOM: Simulation Lifecycle Analysis via Longitudinal Observation Metrics for Social Simulation
SLALOM: Simulation Lifecycle Analysis via Longitudinal Observation Metrics for Social Simulation
Juhoon Lee , Joseph Seering
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems May 2026
Workshop CHI LLM Evaluation Theory Building
Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting
🏆 Fostering Collective Discourse: A Distributed Role-Based Approach to Online News Commenting
Yoojin Hong , Yersultan Doszhan , Joseph Seering
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems Apr 2026
Conference CHI System Building Online Discussion award
Evalet: Evaluating Large Language Models through Functional Fragmentation
🏆 Evalet: Evaluating Large Language Models through Functional Fragmentation
Tae Soo Kim , Heechan Lee , Yoonjoo Lee , Joseph Seering , Juho Kim
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems Apr 2026
Source
Website
Conference CHI System Building LLM Evaluation Sensemaking award
Deepfake, Real Harm: A Participatory Approach for Imagining Infrastructures to Combat Deepfake Sexual Abuse
Deepfake, Real Harm: A Participatory Approach for Imagining Infrastructures to Combat Deepfake Sexual Abuse
Saetbyeol LeeYouk , Joseph Seering
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems Apr 2026
Conference CHI Trust and Safety Content Moderation Qualitative

2025

HateBuffer: Safeguarding Content Moderators’ Mental Well-Being through Hate Speech Content Modification
HateBuffer: Safeguarding Content Moderators' Mental Well-Being through Hate Speech Content Modification
Subin Park , Jeonghyun Kim , Jeanne Choi , Joseph Seering , Uichin Lee , Sung-Ju Lee
Proceedings of the ACM on Human-Computer Interaction Oct 2025
Conference CSCW Content Moderation Trust and Safety System Building
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
Juhoon Lee , Bich Ngoc (Rubi) Doan , Jonghyun Jee , Joseph Seering
Proceedings of the ACM on Human-Computer Interaction Oct 2025
Conference CSCW Online Governance Content Moderation Qualitative
Trust and Safety Tooling as a User Experience Challenge
Trust and Safety Tooling as a User Experience Challenge
Joseph Seering , Braahmi Padmakumar , Martina Di Paola
Trust, Safety, and the Internet We Share: Multistakeholder Insights Jun 2025
Book Chapter Trust and Safety Online Governance Content Moderation
“It’s Great Because It’s Ran By Us”: Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
"It's Great Because It's Ran By Us": Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
Jina Yoon , Amy X. Zhang , Joseph Seering
Proceedings of the ACM on Human-Computer Interaction May 2025
Conference CSCW Online Governance Qualitative Content Moderation
The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
Bich Ngoc (Rubi) Doan , Joseph Seering
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems Apr 2025
Conference CHI System Building Online Governance Digital Collaboration
Less Talk, More Trust: Understanding Players’ In-game Assessment of Communication Processes in League of Legends
Less Talk, More Trust: Understanding Players' In-game Assessment of Communication Processes in League of Legends
Juhoon Lee , Seoyoung Kim , Yeon Su Park , Juho Kim , Jeong-woo Jang , Joseph Seering
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems Apr 2025
Conference CHI Digital Collaboration Online Governance Qualitative
Leveling Up Together: Fostering Positive Growth and Safe Online Spaces for Teen Roblox Developers
Leveling Up Together: Fostering Positive Growth and Safe Online Spaces for Teen Roblox Developers
Yubin Choi , Jeanne Choi , Joseph Seering
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems Apr 2025
Conference CHI Trust and Safety Digital Collaboration Qualitative

2024

Chillbot: Content Moderation in the Backchannel
Chillbot: Content Moderation in the Backchannel
Joseph Seering , Manas Khadka , Nava Haghighi , Tanya Yang , Zachary Xi , Michael Bernstein
Proceedings of the ACM on Human-Computer Interaction Nov 2024
Conference CSCW Content Moderation System Building Online Governance
The role of English Wikipedia in mediating East Asian historical disputes: the case of Balhae
The role of English Wikipedia in mediating East Asian historical disputes: the case of Balhae
Jonghyun Jee , Byungjun Kim , Bong Gwan Jun
Asian Journal of Communication Apr 2024
Journal Asian Journal of Communication Digital Collaboration Qualitative
DataDive: Supporting Readers’ Contextualization of Statistical Statements with Data Exploration
DataDive: Supporting Readers' Contextualization of Statistical Statements with Data Exploration
Hyunwoo Kim , Khanh Duy Le , Gionnieve Lim , Dae Hyun Kim , Yoo Jin Hong , Juho Kim
Proceedings of the 29th International Conference on Intelligent User Interfaces Mar 2024
Website
Conference IUI Online Discussion System Building
Context-Aware Offensive Language Detection in Human-Chatbot Conversations
Context-Aware Offensive Language Detection in Human-Chatbot Conversations
Mingi Shin , Hyojin Chin , Hyeonho Song , Yubin Choi , Junghoi Choi , Meeyoung Cha
2024 IEEE International Conference on Big Data and Smart Computing (BigComp) Feb 2024
Conference BigComp Trust and Safety Dataset Quantitative

2023

Empirical Evaluation of Metaverse Accessibility for People Who Use Alternative Input/Output Methods
Empirical Evaluation of Metaverse Accessibility for People Who Use Alternative Input/Output Methods
Jeanne Choi , Hyun W. Ka
Studies in Health Technology and Informatics Aug 2023
Extended Abstract AAATE Accessibility Qualitative
Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
Hate Raids on Twitch: Echoes of the Past, New Modalities, and Implications for Platform Governance
Catherine Han , Joseph Seering , Deepak Kumar , Jeffrey T. Hancock , Zakir Durumeric
Proceedings of the ACM on Human-Computer Interaction Apr 2023
Conference CSCW Trust and Safety Quantitative
Analysis of the Accessibility of Metaverse Platforms from the Perspective of Screen Reader Users
Analysis of the Accessibility of Metaverse Platforms from the Perspective of Screen Reader Users
Jeanne Choi , Ju-Sung Kim , Hyun Wook Ka
Journal of Digital Contents Society Mar 2023
Journal Journal of Digital Contents Society Accessibility Qualitative

2022

Who Moderates on Twitch and What Do They Do?
Who Moderates on Twitch and What Do They Do?
Joseph Seering , Sanjay R. Kairam
Proceedings of the ACM on Human-Computer Interaction Dec 2022
Conference GROUP Content Moderation Qualitative Online Governance
Measuring the Prevalence of Anti-Social Behavior in Online Communities
Measuring the Prevalence of Anti-Social Behavior in Online Communities
Joon Sung Park , Joseph Seering , Michael S. Bernstein
Proceedings of the ACM on Human-Computer Interaction Nov 2022
Conference CSCW Content Moderation Trust and Safety Quantitative
FitVid: Responsive and Flexible Video Content Adaptation
FitVid: Responsive and Flexible Video Content Adaptation
Jeongyeon Kim , Yubin Choi , Minsuk Kahng , Juho Kim
CHI Conference on Human Factors in Computing Systems Apr 2022
Conference CHI System Building
Mobile-Friendly Content Design for MOOCs: Challenges, Requirements, and Design Opportunities
Mobile-Friendly Content Design for MOOCs: Challenges, Requirements, and Design Opportunities
Jeongyeon Kim , Yubin Choi , Meng Xia , Juho Kim
CHI Conference on Human Factors in Computing Systems Apr 2022
Conference CHI Qualitative
Pride and Professionalization in Volunteer Moderation: Lessons for Effective Platform-User Collaboration
Pride and Professionalization in Volunteer Moderation: Lessons for Effective Platform-User Collaboration
Joseph Seering , Brianna Dym , Geoff Kaufman , Michael Bernstein
Journal of Online Trust and Safety Feb 2022
Journal Journal of Online Trust and Safety Online Governance Content Moderation Digital Collaboration

2021

Moderator Chatbot for Deliberative Discussion
Moderator Chatbot for Deliberative Discussion
Soomin Kim , Jinsu Eun , Joseph Seering , Joonhwan Lee
Proceedings of the ACM on Human-Computer Interaction Apr 2021
Conference CSCW Agents Online Discussion System Building